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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Ramirez

July 25, 2026

5  out of  5
rating by David Ramirez
"Jacob was EXCELLENT! He not only worked on a Saturday so I could get a new vehicle, he also sent an updated insurance card to match the new vehicle to me and the dealership. Truly outstanding representative!"
We responded:
"Thank you, David, for sharing your experience with Jacob. It's great to hear how he went above and beyond to assist you with your new vehicle on a Saturday. Providing outstanding service and ensuring everything is in order for our customers is what we strive for. Your feedback is greatly appreciated, and we're glad to have been able to help with your insurance needs."
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Five Star Gamer

July 22, 2026

5  out of  5
rating by Five Star Gamer
"The lady Carrie that helped me with my renters insurance today made me feel so happy and appreciated. I love her keep talking through the phone with that Smile."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Carrie made your renters insurance experience such a positive one. She truly cares about making every customer feel valued and appreciated, and we're so glad her friendly attitude and smile came through—even over the phone! We'll be sure to share your kind words with her. Thank you for trusting us with your insurance needs!"
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Jennalee Stedman

July 9, 2026

5  out of  5
rating by Jennalee Stedman
"Jacob at State Farm is amazing and it was an easy process to get insurance. He made it very easy for me to get an insurance quote and policy! Thank you so much!"
We responded:
"Thank you, Jennalee, for sharing your experience with us. It's wonderful to hear that Jacob made the process of getting your insurance quote and policy easy. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to assist you whenever you need."
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S McKinney

June 2, 2026

5  out of  5
rating by S McKinney
"Justin is reliable, professional and prompt to respond with any and all coverage questions and needs."
We responded:
"Thank you for sharing your positive experience with Justin. It's great to hear that he has been reliable, professional, and prompt in addressing your coverage questions and needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Tameka Ashford

June 1, 2026

5  out of  5
rating by Tameka Ashford
"I’ve been with State Farm for a few years now and it has been my best experience by far. I’ve spoke with several of them and they all are very welcoming, especially Justin! I’m proud to be covered by this State Farm team!"
We responded:
"Thank you for your loyalty and kind words! We're happy to hear that you've had a positive experience with our team, especially with Jason. We're proud to have you as part of our State Farm family, and we're grateful for the opportunity to serve you."
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Brian Craft

May 27, 2026

5  out of  5
rating by Brian Craft
"Justin Kelly is great to work with. He was very responsive and saved me $280 a month switching to them. I also have 2 young inexperienced drivers under 19 years old. He had everything setup ready to sign within 2 hours of my request to switch over."
We responded:
"Thank you, Brian, for sharing your experience with us. It's wonderful to hear that Justin was able to assist you so efficiently and help you save on your auto insurance. We're glad to have been able to meet your needs, especially with young drivers in the family. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Bernadette Reinhard

May 21, 2026

5  out of  5
rating by Bernadette Reinhard
"Great place to get your insurance from. Reasonable prices and great coverage. Awesome people to deal with!"
We responded:
"Thank you, Bernadette, for sharing your positive experience with us! We're delighted to hear that you found our prices reasonable and our coverage satisfactory. It's wonderful to know that our team made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Marc Aronin

May 13, 2026

5  out of  5
rating by Marc Aronin
"Excellent customer service and expertise. Everything was explained and discussed professionally and clearly. Carri Radford was a pleasure to deal with throughout the process"
We responded:
"Thank you, Marc, for sharing your experience. It's wonderful to hear that Carri Radford provided you with excellent service and clear explanations. We appreciate your feedback and are delighted to know you had a positive experience with us. Your satisfaction is our priority, and we look forward to assisting you with any future needs."
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Joshua Jordan

May 6, 2026

5  out of  5
rating by Joshua Jordan
"Best Insurance company Ive ever been with. Ronald and his employees are just a Class act and I wouldnt go no where else"
We responded:
"Thank you, Joshua, for sharing your experience with us. It's wonderful to hear that you consider us the best insurance company you've been with. Ronald and the team are dedicated to providing top-notch service, and your feedback means a lot. We're grateful for your trust and look forward to continuing to serve your insurance needs."
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Candi Holtzclaw

May 4, 2026

5  out of  5
rating by Candi Holtzclaw
"Justin works at the Wayne Memorial location in Goldsboro. I had an accident this morning and he took care of it flawlessly!"
We responded:
"Thank you for sharing your positive experience with Jason at the Wayne Memorial location in Goldsboro! It's fantastic to hear that he consistently provides amazing service. Your feedback is greatly appreciated!"
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terry

April 24, 2026

5  out of  5
rating by terry
"JACOB KOHLSCHEEN HAS BEEN THE MOST HELPFUL WITH ASSISTING US WITH OUR INSURANCE NEEDS - HE HAS ANSWERED ALL MY QUESTIONS - HE HAS MADE THIS PROCESS PLEASANT AND WE CAN NOT THANK HIM ENOUGH FOR THIS AND HIS TIME.

RANDY & TERRY SKINNER"
We responded:
"Thank you, Terry, for sharing your experience with us. It's wonderful to hear how Jacob has been able to assist you with your insurance needs and make the process pleasant. Your kind words and recognition of his efforts mean a lot. We appreciate your feedback and your trust in our agency."
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Anna Mullis

March 6, 2026

5  out of  5
rating by Anna Mullis
"Great experience in changing my insurance company. He was great with customer service and saved me a ton of money. Really glad to have worked my insurance policies out with Ronald. Highly recommend!!"
We responded:
"Thank you, Anna, for sharing your experience. It's wonderful to hear that the transition to our services was smooth and that you found value in the savings. We appreciate your recommendation and are pleased to have assisted with your insurance needs. Your feedback is invaluable to us."
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Kim Jameson

February 13, 2026

5  out of  5
rating by Kim Jameson
"Went to State Farm cause i had a friend tell me that they were really good company and they liked them. I had agent Jacob Kohlscheen at Wayne Memorial Dr office. He was very helpful, patient, knowledgeable and really worked with me to answer all of my questions and help meet my needs for Homeowners & auto insurance! I definitely recommend anyone to go talk to Jacob with State Farm."
We responded:
"Thank you so much for sharing your experience, Kim. It's wonderful to hear that Jacob was able to assist you effectively with your homeowners and auto insurance needs. Your recommendation means a lot, and we're glad to have earned your trust. If you have any more questions or need further assistance, feel free to reach out."
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Glenda Rasberry

February 10, 2026

5  out of  5
rating by Glenda Rasberry
"Jacob was very helpful in assisting me in getting the coverage that I need for a great price."
We responded:
"Thank you, Glenda, for sharing your experience. It's wonderful to hear that Jacob was able to assist you in finding the right coverage at a great price. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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Murali Bhojanapalli

January 29, 2026

5  out of  5
rating by Murali Bhojanapalli
"Very helpful, easy transaction process, excellent care, well communication etc. Worked with Jacob Kohlscheen. He is amazing and helped me to get the policy for my rental property very fast.
I recommend him if you want a best policy with best premium."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jacob provided you with excellent care and made the transaction process easy. We're glad he could assist you in securing a policy for your rental property quickly. Your recommendation means a lot, and we appreciate your feedback."
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Mark Yates

January 29, 2026

5  out of  5
rating by Mark Yates
"Jacob is so awesome"
We responded:
"Thank you, Mark, for sharing your positive experience. It's wonderful to hear that Jacob made such a great impression. We appreciate your feedback and are glad to have you as a valued customer."
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Karla Morales

January 28, 2026

5  out of  5
rating by Karla Morales
"Great help and made sure I was aware of every small detail ! Jacob Scott personally helped me out!!"
We responded:
"Thank you, Karla, for sharing your positive experience! It's wonderful to hear that Jacob was able to assist you effectively and ensure you were informed about all the details. Your feedback is greatly appreciated, and we're glad to have been of help with your auto insurance needs."
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D M

January 26, 2026

5  out of  5
rating by D M
"Excellent service, friendly and knowledgeable"
We responded:
"Thank you, D M, for your wonderful feedback. It's great to hear that you found our service excellent and our team friendly and knowledgeable. Your satisfaction is our priority, and we appreciate your trust in us for your auto insurance needs."
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Matt Anderson

January 23, 2026

5  out of  5
rating by Matt Anderson
"Have had a very good experience with state farm. Mr jacob was very professional very helpful in getting what was best for me an my family fair as far as prices an very easy to work with ....."
We responded:
"Thank you, Matt, for sharing your positive experience with us. It's great to hear that you found our prices fair and our team easy to work with. We appreciate your feedback and look forward to continuing to meet your auto insurance needs."
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Daveon Joseph

January 20, 2026

5  out of  5
rating by Daveon Joseph
"Talking to Jacob, process was quick easy and simple and he was great explaining everything. Thank you for such a wonderful service."
We responded:
"Thank you for sharing your experience with us. It's fantastic to hear that Joshua made the process quick and easy while clearly explaining everything. We appreciate your feedback and are delighted to know you received wonderful service. Your satisfaction is important to us, and we're here to assist you whenever you need."
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Peter

October 28, 2025

5  out of  5
rating by Peter
"10/10 Jacob Kohlscheen, a Multi-line Insurance Producer was absolutely fantastic. He was receptive, respectful and productive. He answered every single question I had and aided me through the renter's insurance process. I will be returning to him for my car insurance in the near future. THANK YOU JAKE! #LoveOurVets"
We responded:
"Thank you, Peter, for sharing your experience with Jacob. It's wonderful to hear that he was able to assist you so effectively with your renter's insurance and that you plan to return for your car insurance needs. Your feedback is greatly appreciated, and we're glad to have been able to provide the service you were looking for."
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Skylee Coles

October 22, 2025

5  out of  5
rating by Skylee Coles
"Jacob was so kind! He helped me right away and I was able to get insurance in under 10 minutes!"
We responded:
"Thank you for sharing your experience, Skylee! It's wonderful to hear that Jacob was able to assist you promptly and efficiently. We're delighted that you found the process quick and easy. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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heaven hinson

October 22, 2025

5  out of  5
rating by heaven hinson
"Jacob was beyond amazing with his customer service and everything he does to get you every discount you deserve!"
We responded:
"Thank you, Heaven, for sharing your experience with Jacob. It's wonderful to hear that he provided exceptional customer service and helped you find every discount available. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience with us."
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kneanna combs

September 18, 2025

5  out of  5
rating by kneanna combs
"Most awesome guy thank u so much"
We responded:
"Thank you for your kind words and the fantastic rating! It's wonderful to hear that you had a great experience. If there's anything else you need, feel free to reach out."
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Kiaira Dawson

September 15, 2025

5  out of  5
rating by Kiaira Dawson
"Very impressed and pleased with the service of State Farm. I got a great quote at a great price. Also, special thanks to agent Carri for helping me
save money and getting me a quote that best fits my every day needs."
We responded:
"Thank you, Kiaira, for sharing your positive experience with us. It's wonderful to hear that you are pleased with the service and the quote you received. Carri will be delighted to know that her efforts in helping you save money and find the right fit for your needs made a difference. Your feedback is greatly appreciated and motivates us to continue providing excellent service."